Craft Quest is a business in the online craft beer industry that promotes the love of craft beer.
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery conﬁrmed by way of email generated by our online shop system.
The provision of goods and services by Craft Quest is subject to availability. In cases of unavailability, Craft Quest will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.
Craft Quest shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be deﬁned as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Craft Quest bank account, the details of which will be provided on request.
3D Secure is an extra layer of security in using your credit card for online transactions. Sellers are asked to enter their 3D Secure password or one time PIN –which they register with their bank– to authenticate that they are the actual cardholder. Users may go to www.payfast.co.za to view their security certiﬁcate and security policy.
Customer details will be stored by Craft Quest separately from card details which are entered by the client on PayFast’s secure site. For more detail on PayFast refer to www.payfast.co.za.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Craft Quest takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
This website is governed by the laws of South Africa and Craft Quest chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Craft Quest may, in its sole discretion, change this agreement or any part thereof at any time without notice.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Craft Quest and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
This website is run by Craft Quest (a sole trader) based in South Africa trading as Craft Quest PTY Ltd. and with registration number 8903155018085 and 2 owners that run it.
Telephone: 082 041 6846